Refund policy

Return & Exchange Policy

Damaged, Defective, or Incorrect ItemsWe stand behind the quality of our products. If your order arrives misprinted, damaged, or defective, please contact us within 7 days of receiving your order. We’ll happily replace the item or issue a refund at no extra cost to you.

 

Returns & Exchanges

Because each item is made to order, we do not accept returns or exchanges for reasons such as size, color preference, or buyer’s remorse. Please double-check the size chart and product details before completing your purchase.

Order Issues

 

• If you received the wrong item or a product arrived damaged, send us a clear photo and your order number at vincentmannabi@gmail.com
• Once approved, we’ll arrange a replacement or refund.

Shipping & Delivery

 

We are not responsible for delays caused by carriers or incorrect shipping information entered at checkout.

Refunds (if applicable)

Refunds are issued to your original payment method once your claim is approved. Depending on your bank or card provider, funds may take 5–10 business days to appear.

Non-Returnable Items

 

• Gift cards
• Sale items
• Custom or personalized orders